Tulak Hord and Darth Malgus Servers moving to Cloud August 30th at 12pm UTC!

Hello everyone,

We are moving forward with the next step in migrating our live servers over to the cloud! This will follow the same process as the Leviathan server migration that occurred last week.

We will be moving the Darth Malgus and the Tulak Hord servers over on August 30th at 7am CT / 12pm UTC. Just like with the Leviathan server, players should expect a downtime of 6 hours for both Darth Malgus and Tulak Hord.

All other servers will be taken down for approximately 1 hour and then brought back online.

Players will be able to log in as normal once Darth Malgus and Tulak Hord are brought back online.

I will be locking this thread to keep all relevant updates in one place. Once the move is complete, I will unlock this thread so players may submit feedback and reports as needed.

If you are experiencing any issues, please submit a bug report using the in-game Customer Service function. Please be detailed in your report so our team has a solid idea of what happened in your experience.

If you find that after the migration has completed and you cannot log into the game, please send an email to support@swtor.com to submit a report. If you are sending in an email, please be sure to include your account name and the email associated with your SWTOR account.

Thanks!

FAQ

Will anything happen to my characters? 

• No. Account and character data will remain unchanged throughout this process.

Is this a server merge? 

• No, we are transitioning the Live Servers from dedicated hardware to new technology in the cloud.