The SWTOR developers are asking for specific types of feedback about the game via email! The survey is slightly different depending on whether you are currently a free-to-play, preferred or subscribed player, and asks questions about story, content, and modernization.
The survey is being randomly sent out to players who have had active accounts over an unspecified amount of time. And they are being sent throughout the week. The developers appreciate everyone who fills it out and offers constructive feedback. You may or may not receive this survey (I haven’t yet.) It doesn’t matter what server you are on, but the survey is only in English at the moment.
Here are what some of the questions look like: Thank you JR for sending in screenshots of this survey! These questions are not in their original order.
Which of the following best describes how well the first 5 hours of playing SW:TOR prepared you for the rest of the game?
Please select one response.
- I was fully equipped with all the information I ever needed to play SW:TOR
- I learned most of the ins and outs of playing SW:TOR and had to learn the specifics and/or details along the way
- learned some important information needed to play SW:TOR, but had to learn a majority of the game as I continued to play
- The first 5 hours of gameplay had little to no relevance to the rest of the game
- I do not remember the first five hours of gameplay
When you first encountered each of the following, how easy were they to understand? *
Please select one response per row.
Strongholds
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
Space Missions
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
Warzones/Arenas
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
Operations
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
Galactic Star Fighter
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
Flashpoints
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
Join a Guild
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
Use the Group Finder
- Difficult
- Somewhat difficult
- Neither
- Somewhat easy
- Easy
In general, which of the following types of video games, if any, do you like playing?
- Please select all that apply.
- Battle Royale (e.g., Fortnite, Apex Legends)
- Real Time Strategy (e.g., StarCraft, Civilization)
- Shooters (e.g., Battlefield, Call of Duty)
- Racing (e.g., Need for Speed, Gran Turismo)
- Role-Playing Games (World of
- Warcraft, Skyrim, etc.)
- Fighting (e.g., Street Fighter, Super Smash Bros)
- Simulation (e.g., The Sims 4, Minecraft)
- Sports (e.g., FIFA, Madden)
- Action Adventure (e.g., Assassin’s
- Creed, Uncharted)
- Card Battle (e.g., Magic the Gathering)
- None of the above
What else would you like to tell us about your experiences playing SW:TOR?
Please be specific and include details.
When playing SW:TOR, do you generally play solo or with others? *
Please select one response.
- Solo (single-player, matchmaking, using the group finder, etc.)
- With others (co-op, with a guild, with friends, etc.)
In general, how do you primarily play video games? *
Please select one response.
- Solo (single-player, matchmaking, etc.)
- With others (co-op, with a guild, with friends, etc.)
Would you be willing to subscribe to SW:TOR if the subscription provided additional benefits than those already provided? (Note, this question was to a currently preferred player.)
Please select one response.
- Yes
- No
What type of content would convince you to subscribe to SW:TOR? *
Please be specific and include details.
How important is your Guild to your enjoyment while playing SW:TOR?
Please select one response.
- I do not have a Guild
- Unimportant
- Somewhat unimportant
- Neither
- Somewhat important
- Important
How much do you agree with each of the following statements about playing SW:TOR? *
Please select one response per row.
I primarily play SW:TOR for the single- player story.
- Disagree
- Somewhat disagree
- Neither
- Somewhat agree
- Agree
My character is important to me.
- Disagree
- Somewhat disagree
- Neither
- Somewhat agree
- Agree
SW:TOR’s gameplay feels rewarding.
- Disagree
- Somewhat disagree
- Neither
- Somewhat agree
- Agree
I feel a personal connection to my companions.
- Disagree
- Somewhat disagree
- Neither
- Somewhat agree
- Agree
SW:TOR looks and feels like a modern video game.
- Disagree
- Somewhat disagree
- Neither
- Somewhat agree
- Agree
My in-game choices and actions are impactful on the overall story of the game.
- Disagree
- Somewhat disagree
- Neither
- Somewhat agree
- Agree
I feel a connection to the overall Star Wars universe while playing SW:TOR.
- Disagree
- Somewhat disagree
- Neither
- Somewhat agree
- Agree
What was your favorite story moment when playing SW:TOR?
Please be specific and include details.
What was your least favorite story moment when playing SW:TOR?
Please be specific and include details.
When, if ever, were you particularly confused as to what you needed to do next when playing SW:TOR?
Please be specific and include details.
Which of the following best describes how well the first 5 hours of playing SW:TOR prepared you for the rest of the game?
Please select one response.
- I was fully equipped with all the information I ever needed to play SW:TOR
- I learned most of the ins and outs of playing SW:TOR and had to learn the specifics and/or details along the way learned some important information needed to play SW:TOR, but had to learn a majority of the game as I continued to play
- The first 5 hours of gameplay had little to no relevance to the rest of the game
- I do not remember the first five hours of gameplay