The developers have announced they are purging character names of unplayed characters in Update 7.6, which does not yet have a date but seems to be coming out early December.
UPDATE: 7.6 and the name purge is now confirmed for December 10, 2024!
To guarantee you keep your character names you can do one of thee two things:
- Be subscribed on the day Update 7.6 launches OR
- Log in to each of your characters individually, on each server
We’ve been looking for opportunities to release inactive character names, and we have selected 7.6 launch as the time to begin this process. Please read through this blog in its entirety to understand how you can keep your character name if it was impacted.
For players who are Subscribers on 7.6 launch
- None of your character names will be impacted
For players who have a F2P or Preferred account
- If you have not logged into a character since January 1, 2024, that character name will be released into an unreserved pool and can potentially be claimed by another player with 7.6 launch
- If you would like to keep your character name, you must log into the game before 7.6 launch.
- If you want to keep every character name, you must log in with every character before the 7.6 launch.
- If you are an active Subscriber at 7.6 launch, all of your character names will be preserved.
If you are a player who loses their claim on a character name:
- When you log into that character again, you will receive an opportunity to rename your character for free.
If you are a player who wants to claim a released name:
- You can create a new character
- You can purchase the Rename: Character Name Consumable item and rename an existing character
- For one week following 7.6 launch, this item will be 90% off
The current launch schedule for 7.6 is early December. We wanted to give players advanced notice of this upcoming action.
We will be posting follow ups on our social channels and forums as needed.