New SWTOR Launcher Rolling Out Tomorrow!

It looks like the new game launcher for SWTOR will be fully rolled out on October 4th! If you have download the game from SWTOR.com, your new launcher will look the same, but should be faster and more stable when downloading new updates. However, if you have any issues, follow the instructions below to report your problem. This will not affect you if you are playing through Steam.

Hi everyone,

We have wrapped testing for the new launcher and are ready to go live! The new launcher will be rolling out beginning October 4th. We will be releasing the new launcher in phases throughout the week to also verify all the supporting systems are working properly. We should have it fully released by the end of the week.

The error rate during testing was less than half a percent; however, the team has worked on implementing fixes throughout testing to ensure that players do not run into the same issues. Please understand with a larger number of players now able to download the new launcher, it is possible some players may get into a bad state. If you are someone who encounters an error, please do the following so we can troubleshoot and assist you:

  • Send an email to support@swtor.com and in the subject line include “New Game Launcher Issue”.
  • Send us the host.developer.log file so we can see what issue you are facing. C:\Users\YourUserName\AppData\Local\BioWare\Star Wars – The Old Republic Launcher\ on Windows
  • Include the error message/code you see on the launcher itself
  • Include the launcher version you are using (can be found under settings)
  • Include your account name

We will also be keeping an eye on this thread and the one that was posted on AHQ to communicate updates with players and also read any reports and feedback.

Players who already have the new launcher will not notice any changes.

Thank you for your continued patience with this project!

Make sure to follow the instructions in the bullet points if you have any issues with the Launcher once it goes live tomorrow!


Questions or comments? Feel free to send me a message on Twitter @swtorista, Reddit /u/swtorista, Youtube Swtorista channel or by e-mail at the same name with gmail.com at the end. Have fun out there and may the Force be with you. ~ Swtorista