{"id":2835,"date":"2018-12-02T17:09:48","date_gmt":"2018-12-02T22:09:48","guid":{"rendered":"https:\/\/swtorista.com\/articles\/?p=2835"},"modified":"2019-09-19T14:53:12","modified_gmt":"2019-09-19T18:53:12","slug":"how-to-remove-your-security-key-in-swtor-if-your-phone-is-lost-stolen-or-broken","status":"publish","type":"post","link":"https:\/\/swtorista.com\/articles\/how-to-remove-your-security-key-in-swtor-if-your-phone-is-lost-stolen-or-broken\/","title":{"rendered":"How to Remove Your Security Key in SWTOR if your phone is lost, stolen or broken"},"content":{"rendered":"

If you have a security key attached to your SWTOR account, you will not be able to log in to your account without it. If your phone was lost, stolen or broken these are the steps you can take to regain access to your account. You have two options – try and remove it on swtor.com or call customer support.<\/p>\n

<\/i><\/a>Watch Video<\/a><\/div>\n

Remove the Security Key on SWTOR.com<\/h2>\n

The first thing to try is removing your security key yourself.<\/p>\n

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  1. Go to <\/span>swtor.com<\/span><\/a> and enter in your username and password, and leave the security key blank. Press log in.<\/span>\"\"<\/li>\n
  2. On the next page, you may see the words “Lost your security key?” This link is not available to all players, but if you see it, click it.<\/span><\/span>\"\"<\/li>\n
  3. If you can click the link, you will be given instructions to login with a one time password and remove the key. You only need access to the email account attached to your SWTOR Account.<\/span><\/span>\"\"<\/li>\n<\/ol>\n

    Call SWTOR Customer Support<\/h2>\n

    Customer support will help players who are unable to log in to their account, even if they are not subscribed. You will need to tell them that you no longer have your phone and can not use your security key to log in to Star Wars: The Old Republic.<\/p>\n

    \"\"<\/p>\n